Privacy Policy

Last updated: October 3, 2026

Venus Studios ("we", "us", or "our") operates the Annece mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect the following categories of information to provide and improve the Service:

• Account data: email address and password (stored as a secure hash) when you register. If you sign in with Google or Apple, we receive your email address and a unique identifier from those providers; we do not receive your password.
• Baby profile data: name, date of birth, gender, and an optional profile photo (selected from your photo library or taken with the device camera) for each baby you add.
• Tracking data: feeding sessions (breastfeeding, pumping, formula, solid foods), sleep records, nappy changes, growth measurements (weight, height, head circumference), teeth and the dates they came through, vaccine records, pumping bottle inventory, and food diary entries you create within the app.
• Keepsake photo (not retained): if you buy a keepsake product such as the Tooth Constellation video and choose a photo for it, that photo is sent to our server, used to render the video, and deleted as soon as the render finishes. The finished video is held only until your device collects it, then deleted as well. We do not archive, index, back up or reuse these photos, and no copy of the photo or the video remains on our servers. The only copy of the finished video is the one on your phone.
• AI recipe input: when you use the "Create with AI" feature, the ingredient names you enter and your baby's age in months are sent to Google's Gemini API to generate personalized recipe suggestions. This input is processed by Google according to their terms and is not stored in a way that personally identifies you.
• Caregiver sharing data: if you invite caregivers to view a baby's data via an invite code, their account email and the relationship to your baby are stored to manage access.
• Purchase data: if you buy Annece+ Premium or a one-time product, the purchase token and its status are processed by App Store / Google Play billing and managed via RevenueCat. We keep a record of which products your account owns, so the app can unlock them again after a reinstall. We do not store your credit card or payment details on our servers.
• Advertising: the app shows ads through Google AdMob, including optional rewarded ads you may choose to watch (for example to skip a waiting period). AdMob may use your device's advertising identifier. You can reset or limit that identifier in your device settings, and on iOS the app asks for your permission before any tracking.
• Push notification token: if you grant notification permission, an anonymous device push token is stored so we can send feeding reminders and vaccination alerts you opt into.
• Device information: device model, OS version, app version, locale, and anonymous diagnostic/crash reports.
• Community data: if you use the community, the username you choose; the posts, comments, polls and photos you share; the 7-day baby summaries you choose to share (only sleep, feeding and diaper figures — never your baby's name or date of birth); the age band attached to a post (e.g. "mom of a 5-month-old"); your likes, poll votes, @mentions, reports, blocked users and community notifications; and which posts you have seen and opened in the feed. The IP address at the time of posting is also recorded for safety and legal obligations.
• Community photos: photos you add to the community are re-processed on our server before they are published: all metadata — including location (GPS), device and the time the photo was taken — is removed and the photo is resized. Only this cleaned version is stored.
• What is public in the community: your username, posts, comments, photos, baby summaries, age band and, if you are a Premium member, the blue tick next to your name are visible to every user of the app. Your real name, email address and your baby's name are never shown. Poll votes are anonymous; nobody is shown who voted for what.

2. How We Use Your Information

• To provide and maintain the Service and your account.
• To personalize content and insights (e.g., age-appropriate food advice, growth charts, AI recipe generation).
• To process subscription and one-time purchases and verify what your account owns.
• To render a keepsake from a photo you supply, and to deliver it to your device — after which both the photo and the video are deleted.
• To send push notifications you opt into (feeding reminders, vaccination alerts, lullaby suggestions).
• To enable caregiver sharing when you explicitly invite another user.
• To analyze usage trends and improve the app.
• To respond to support requests sent to our contact email.
• To run the community: showing content, ranking the feed for you (e.g. moving posts you have already seen further down), and sending like, comment and mention notifications.
• To keep the community safe: automatic filters, reviewing reports, removing content that breaks the rules, restricting accounts and meeting legal obligations.

3. Data Storage and Security

Your data is stored on secure servers located in Germany (Hetzner, Nuremberg). All traffic between the app and our servers uses industry-standard TLS encryption. Passwords are never stored in plain text. We retain your data for as long as your account is active or as needed to provide you the Service. Backups are retained for up to 30 days.

Community photos are stored in Cloudflare, Inc.'s R2 object storage and delivered through Cloudflare's content delivery network (CDN). They are published at unguessable addresses; anyone who has the address can open the photo outside the app as well.

4. Data Sharing & Third-Party Services

We do not sell, trade, or rent your personal information. We share the minimum data necessary with the following third-party services to operate the Service:

• App Store / Google Play Billing & RevenueCat — process and validate subscription and one-time purchases. They receive a purchase token and an anonymized user identifier.
• Google AdMob — serves the ads in the app, including rewarded ads. It receives your device's advertising identifier and coarse device data. No baby data, photo or tracking entry is ever sent to it.
• Google Gemini API — receives the ingredient text and baby age (in months) you submit when generating AI recipes. No account or personal identifiers are sent.
• Google Sign-In / Apple Sign-In — used only if you choose to sign in with these providers; we receive an email and a stable user identifier.
• Expo Push Notification Service / FCM / APNs — used to deliver push notifications. They receive an anonymous device token.
• Resend / SMTP email provider — used to send verification codes and password reset emails to your address.
• Cloudflare (R2 and CDN) — stores community photos and delivers them to users. It receives only the cleaned photo file; no account information is sent.
• PostHog (EU servers) — product analytics to improve the app (which screens are opened, which features are used). It may be linked to your in-app user ID; no baby data, photos or community content are sent.

We may share anonymized, aggregated statistics (e.g., average sleep duration for babies aged 3–6 months) for research or product improvement purposes — no individual is identifiable from this data.

We may disclose information if required by law or to protect the rights, property, or safety of Venus Studios, our users, or others.

5. Children's Privacy

Annece is designed for use by parents and caregivers (adults). We collect information about babies (name, age, feeding/sleep/growth data) solely to provide the Service to the adult account holder. We do not knowingly collect personal information directly from children, and the app is not directed to children under 13. If you believe we have collected information from a child directly, please contact us and we will delete it.

Photos you share in the community can be seen by other users; please keep this in mind before sharing a photo of your child. Sharing nude or intimate images of children is prohibited and such content is removed.

6. Your Rights

Under GDPR (EU/EEA), KVKK (Türkiye), and similar regulations, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and all associated data. Open the Annece app, go to Settings → Account → Delete Account. All your data will be permanently removed within 30 days. You may also request deletion by emailing us at the address below.
• Export your data (contact us at the email below).
• Withdraw consent for non-essential processing (e.g., push notifications) at any time from your device settings.
• Lodge a complaint with your local data protection authority.

7. Data Retention & Deletion

Active account data is kept while your account exists. When you delete your account, all personal data, baby profiles, photos, and tracking entries are permanently removed from our active systems within 30 days, and from backups within the following 30 days. Anonymized aggregate statistics may be retained indefinitely.

Keepsake photos are the exception and are never kept that long. A photo you supply for a keepsake is deleted within minutes, as soon as the video is rendered, and the video itself is deleted the moment your device has collected it. Neither is written to a backup. If a render is interrupted, whatever it left behind is cleared automatically. Deleting your account is therefore not needed to remove them; there is nothing there to remove.

Community content: photos of a post you delete are removed from storage and CDN caches within minutes. Photos you upload but never post are deleted after 24 hours. When you delete your account, your community posts, comments and photos are removed. Content hidden under the community rules may be kept for a period for review and appeals. To meet our obligations under Turkish Law No. 5651, we may retain the IP address and time of community posts for the period required by law.

8. International Data Transfers

Our primary servers are in Germany. When you use third-party services such as Google Gemini, Google Sign-In, RevenueCat, or push notification providers, your data may be transferred to and processed in the United States or other countries with different data protection laws. We rely on these providers' standard contractual clauses and certifications.

Community photos are stored on Cloudflare's infrastructure and may be delivered from its cache servers around the world.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
help@venustudios.com